If you see picture icons, select the tool box, satellite dish or spanner.
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If you can't find the channels in the 800 range, enter your postcode into our Freeview Channel Checker to find a list of channels available at your address. If they are, make them easier to find by saving them to your ‘favourites’ list.
Why is channel 12 not working manual#
Manual retune: If you've already run through the automatic retune options and it still isn't sorted, you can manually search by channel frequencies.Īs a first step, check to see if your desired channels are appearing further down the list in the TV Guide (usually the 800s). If you’re prompted to, save the channels that are found. Press ‘OK’ if your equipment asks if it's OK to delete existing channels and then your retune should start automatically.Select ‘first-time installation’ (sometimes called ‘factory reset’, ‘full retune’ or ‘default settings’).If you’re asked for a password, the default code is ‘1234’ or ‘0000’. Select ‘set-up’, ‘installation’, ‘update’ or a similar option.Press menu on your box or TV remote control.The instructions for both are below. Alternatively, watch our helpful retune videos.Īutomatic retune: These may vary slightly depending on which device you have, but they usually include the following simple steps:
Why is channel 12 not working full#
But if your TV doesn't prompt you to do this, you may need to manually start the automatic retune or do a full manual retune. With most devices you'll just have to press 'retune' when prompted.
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When something's been updated, most Freeview devices will ask you to retune (rescan) for any channel changes. If there's no information on there about faults or engineering work, return to this page and follow step 2. Just enter your postcode and house name or number to find all channels available via an aerial at your address. From there you'll also be able to see any planned maintenance, transmitter faults or live issues that could be affecting your area. Step 1: Check what channels you should be gettingĬheck the predicted coverage in your area through our Freeview Channel Checker. If you're having problems with reception, picture or channels when watching Freeview then look no further than our step-by-step troubleshooting guide, these are the steps that we would talk you through if you called one of our advisors at the Freeview advice line. Problems watching programmes on Freeview?